Oticon Landing Page Campaign (B2C & B2B)
Date: Q1 2023 - Q2 2023
Role: UX/UI Designer
Tools: Adobe XD, Miro Boards
Project Summary
Developed two landing pages targeting B2C and B2B for Oticon, a company specialized in hearing aids. The objective was to introduce their latest product, Oticon Real™ to their customers, increase inquiries, connect them with specialists and increase the overall number of partnerships.
The B2C landing page focused on showcasing a timeline style format where the user could visualize the progression of product launches and obtain information on upgrades.
The B2B landing page targeted businesses and physicians with the goal of creating new partnerships. The landing page showcased the brands portfolio and highlighted their advantages and client feedback.
The project timeline spanned from Q1 2023 - Q3 2023, with success in driving impressions, clicks and leads.
My Approach
Collaborating closely with the client we worked on understanding Oticon’s brand identity, product portfolio, offerings, and target audiences. Incorporating a collaborative approach during the beginning stages allowed for a clear understanding of the brand’s messaging and information requirements.
We worked under iterative design cycles for both B2C and B2B landing pages and solicited feedback at each stage of the design process to maintain the brand’s vision. Through these iterative feedback loops we were able to explain our reasoning on design choices and how they would affect the overall goal of the campaign.
For the B2C landing page we explored the utilization of a sticky form along the scrolling journey. By incorporating a sticky form we were giving the user the opportunity to fill out the form along the way, or once being hooked by the information presented. The use of a sticky form showed to be a responsive way to obtain inquiries.
On the other hand, for the B2B we went with an approach that allowed professionals to pamper themselves with information about the brand, their portfolio, their technology, and their advantages compared to their competitors all illustrated through sections along the landing page that catered to each category and organized based on hierarchy of importance. However, we implemented a calls-to-action strategy to continuously drive the user to the contact form while also providing incentives that could shape their willingness to submit the form.
Challenges
Through the creation of the two landing pages the client wanted to achieve distinctive outcomes. For B2C the goal was to introduce the product, and guide customers to the fill out the contact form. While B2B focused on increasing the number of partnership opportunities between the brand and physicians in the United States interested in carrying their product.
It was important to understand the user and business goals when working through the landing pages to align the design vision and messaging with the client’s expectations and objectives. Each landing page required its own branding, and structure to highlight its distinctions and who the target audience was. The use of a contact form was required for both landing pages.
Solutions
For B2C:
Highlighted Oticon Reals™ market introduction through a timeline based design where the model was prominent through its features.
Utilized a sticky contact form to enable users to easily inquire a connection with a specialist.
For B2B:
Developed a design targeted towards businesses and professionals, highlighting the benefits of partnering with Oticon, their portfolio, and their technology.
Continuously drove users to the contact form through calls-to-actions and incentivized its completion through the opportunity of collecting a gift.
The B2C page led to 3.4M impressions and 90K clicks, while the B2B page resulted in an 81% growth in leads.
The strategic implementation of a sticky contact form on the B2C landing page contributed to a higher user engagement and increasing inquiries.
Outcomes